01-24-2023, 07:56 PM
Hi Brian,
I surely apologize for being repetitive about safety, it comes from my current position as a "Customer Technical Specialist" for the company that I worked for, for 40 years. Our calls are recorded and we fail our call quality if we do not give appropriate safety statements to our customers that are attempting a repair that we would otherwise have to visit the Customer to fix the issue ourselves.
The second reason is to protect myself and the Phorum as well as the person that I answer.
Good luck, let us know the outcome and don't give up.
Best Regards.
I surely apologize for being repetitive about safety, it comes from my current position as a "Customer Technical Specialist" for the company that I worked for, for 40 years. Our calls are recorded and we fail our call quality if we do not give appropriate safety statements to our customers that are attempting a repair that we would otherwise have to visit the Customer to fix the issue ourselves.
The second reason is to protect myself and the Phorum as well as the person that I answer.
Good luck, let us know the outcome and don't give up.
Best Regards.
"Do Justly, love Mercy and walk humbly with your God"- Micah 6:8
Best Regards,
MrFixr55
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